Support

Write to [email protected]. A person reads every message.

Common questions

Do I need an account?

No. Banked works from the first launch without signing in. Create an account (Stats → Account & data) when you want your data on a second device or want to add friends.

I logged the wrong amount of time.

Right after a session Banked asks how it went, and you can take time off or name the real figure. Forgot to start the timer at all? Open Habits → Calendar, tap the day, and log it there.

My timer didn’t make a sound.

With the app open, the chime plays even on silent. With the phone locked, the end of a block is a notification, which follows your Silent Mode and Focus settings. Check that notifications are allowed for Banked in Settings.

Does it work offline?

Yes. Starting, stopping and logging all work without a connection, and sync when you are back online. A bar at the top says when something is still waiting to sync.

What do friends see?

Only the habits you choose to share, which days you did them, and your streak. Never how long, never your points.

How do I delete my account?

Stats → Account & data → Delete account. Your habits, sessions, rewards and friendships are deleted from our servers immediately. This cannot be undone.

I forgot my password.

On the sign-in screen, choose “Forgot your password?” and enter your email. A code arrives within a minute; type it into the app.